Warranty Policy

1. Warranty Coverage: – Our warranty covers defects in materials and workmanship for a period of [1 month to 1 year – refer to invoice) from the date of purchase. – This warranty applies to the hardware components of the POS system purchased from us.
2. Warranty Claims: – To initiate a warranty claim, the customer must provide proof of purchase and describe the issue encountered. – Warranty claims must be made within the warranty period specified.
3. Covered Services: – We will repair or replace, at our discretion, any defective hardware component covered under warranty. – Repairs or replacements will be conducted using new or refurbished parts of equal or greater performance.
4. Exclusions: – This warranty does not cover damages resulting from misuse, accidents, unauthorized modifications, or acts of nature. – Consumable items such as paper rolls, ink cartridges, and batteries are not covered under this warranty.
5. Warranty Support: – Technical support related to warranty claims will be provided via [whatsapp – 0182196795]. – Support hours are [24 Hours]. – On-site support may be available for qualifying warranty claims, subject to our discretion and location.
6. Limitation of Liability: – Our liability under this warranty is limited to the repair or replacement of defective hardware components. – We are not liable for any indirect, incidental, or consequential damages arising from the use of our POS system.
7. Extended Warranty: – Customers may have the option to purchase extended warranty coverage for additional protection beyond the standard warranty period. – Details of extended warranty options, including coverage and pricing, will be provided upon request.
8. Warranty Transferability: – This warranty is non-transferable and applies only to the original purchaser of the POS system.** – This warranty
9. Modification of Terms: – We reserve the right to modify the terms of this warranty policy at any time, with or without notice. By purchasing our POS system, you agree to abide by the terms and conditions outlined in this warranty policy. For any inquiries or warranty claims, please contact our customer support team.